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Archive for the ‘Transformation’ Category

Dear Executive…

Monday, July 20th, 2009

If you are a leader of an organization you probably have proved good leadership ability. Skills such as successful decision-making, organization and the ability to execute your plans are essential as basics. All good stuff, really.  But what if the terrain is changing and you are asked to upgrade your already fabulous skill-set but are not sure where to put your focus? Below are the ABC’s of next generation leadership:

AAdaptability: It is essential to master adaptability. Here’s the thing…being able to change is not where the challenge lies.  The challenge is being able to constantly adjust to  different situations with poise, balance and a clear head.  Your success in being adaptable is actually a skill in managing your internal emotional landscape.

Tip: Have a personal development plan.

BFocus: We are in information overload!  Now more then ever it is important to decide your priorities and invest your energy wisely.

Tip: Create and stay committed to a planning system that supports your lifestyle and all of its facets.

C – Have fun: Yes, this is a leadership skill.  If you can inject fun into the work world you have mastered the above steps and will attract and retain top talent.

Tip: Check out Be the Leader You Would Want article in new e-book Do Your Own Thing; Little Business, Big Advice.

What is Life Coaching?

Wednesday, July 15th, 2009

First, let me explain what life coaching is not. Life coaching is not therapy. Therapy is structured much differently. When you hire a coach you hire a partner to get things done. Things that really matter to you. A coach will help you with clarity, vision and goals. A good coach really listens, customizes an action plan and holds you accountable. Just like a ball player desires to score or perhaps needs that extra emotional and directional support toward the end of the game when energy is low – a coach is there to help you get you where you want to go.

In my practice, whether I am doing executive coaching, personal coaching or even leadership training, I take the time to understand the objectives to properly create a solid action-plan. You see, information is easy to come by…we can google anything! But execution is where the emotional rubber hits the everyday tasks road, and this is where coaching can really help.  Having a clear personal development plan is essential to success.  Without action, your vision is and will remain just a concept.

Coaching can be delivered and experienced in many ways. Sometimes we hire a coach and set up weekly calls. Other ways to reap the benefits of coaching is through success and leadership books or materials on personal development. Identifying the right tool for you will enable you to gain the benefits of your investment. Regardless the methodology, you are ultimately investing in yourself.   And whether your investment is through leadership training, career coaching or working with a life coach as you navigate a life transition – YOU are  always worth it.

It is Never too Late to be Great

Tuesday, July 7th, 2009

I will never forget my seminar in Portland. I walked into the room and began preparing for the day and a lovely women walked in, unpacked the boxes and started the registrations. Her hair was a beautiful silver and her smile ear to ear. At the lunch break we had a chance to sit and talk. We talked about life, creativity and living your dreams. She shared with me that she had always wanted to be an actress. She always carried this dream her entire life. She said, “back then..you know I am 70 years old…. we had fewer options”…she went on to say how she was married for 25 years, had 5 children but following her divorce, she sold her house, most of her belongings, bought a camper, banked the rest and headed to California. It was there she said he embraced her dream of being an actress – at 70. I asked her how she did. She said she landed a small part in the movie Prince of Tides as the nurse. She had no acting experience but they cast her!

This silver-haired beauty reminded me of the power of a dream and the courage it takes to move toward it. She gave herself the experience she always wanted. She had a rich and full life but when faced with change, she embraced the new and made it her own…her very own dream come true.

Follow your bliss and never have a single thought about it otherwise.

Perfection vs Excellence

Tuesday, July 7th, 2009

If only we all embraced our humanity already! We are not perfect and never will be. Perfection is stillness and human beings are simply organic beings…we are always moving, creating and expanding in this wonderful universe. In my seminars, I always stress the difference between perfection and excellence. Perfection (like a painting) does not move, it is still. Excellence is often the result of our enjoying the practice of something so much that we develop a polished skill in a particular area.

One of my greatest skills is public speaking. I never read a single book on it, but I practiced my craft all over the united states and now beyond. My excellence came from my experiencing a countless number of situations I had to learn to respond to well. It came from making and correcting mistakes over many years. I conducted successful programs under great pressure and around challenging circumstances.  My only goal was that folks love the program, leave happy and feel inspired to do something great for themselves…whether it be polishing their professional image, organizing their stuff or staying in balance under great stress.

I drove through fires, missed a tornado by 2 miles, had hail balls dent my rental car, was flooded out somewhere in Kentucky, experienced what I considered to be the most frightening lighting EVER in Texas,  managed a room with smoke so thick you could not see the last row and found ways to still deliver.

When the certifications and opportunities to take my craft even further came, I was open, willing and ready.  And in every public speaking class I teach, I offer  my best ideas, strategies and tools to my participants – so that they can reach excellence without the fires, tornadoes, over booked rooms and every other hurtle I jumped to deliver content with ease.

Practice  brings excellence. Strive for that, not perfection.  And besides, its never the destination but the journey that carries the most fun, isn’t it?

…where’s my luggage….

Natural Awakenings Magazine, pg 40

Saturday, May 16th, 2009

Enjoy article Playful Transformation in 3 Easy Steps by Kristin Mackey on page 40 of  Natural Awakenings (May 2009) magazine.

Click top left contents to read.

Natural Awakenings, Healthy living, healthy planet, link to our Broward County, Healthy Living, Healthy Planet edition. Focus: Women's Health

Five Keys to Service Excellence

Monday, March 30th, 2009

It is not about service, its about love.

When a team or organization is asked to put their personal feelings aside to deal with the emotions of a irate customer – its about love…

When an organization wants to communicate to the world a vibe of positive energy, quality and service, the root is still love…

When leaders are asked to look at themselves and make the proper changes to be good examples, its not about blame, its about love…

Service Excellence has a root.  That root is love.

Every time I am asked to teach, rally, restructure or design an approach to enhance service excellence, there is an awakening of sorts.  Skill without heart is empty, and people know it.  “Nice” without soul remains transparent to most.  All the fancy service skills in the world do not replace the transformative power of love when an organization allows itself to own it.

5 Ways to BRING MORE LOVE INTO WORK:

1.  Start with YOURSELF.  Seek and repair as many professional relationships in your organization that you can. Disagreements, power struggles and the like can create a separating energy.  Forgive others (even if you still choose to avoid negativity) and be accountable for your role in any dramas.

2. Instead of PULLING toward yourself, PUSH out toward others…in terms of attention, energy, support and the like. This does not mean you downplay your skills (true Creators know exactly their power) but it does mean that from a place of power you DO have everything to GIVE, and “taking” is just not necessary. This creates a positive stream of energy that becomes contagious in micro systems (teams) and macro (organizations) alike.

3. Make things simple in operations.  Feeling cluttered, overwhelmed and stuck in complicated processes can be a real kill-joy, no matter how evolved we deem ourselves.  Target any area in operations that has slow/stuck energy and do what you can to release it to flow better.  Transactional processes at work can be simplified with the right attention.

4. PREVENTION is more cost effective then REPAIR.  Create a key team in your organization called THE EASY TEAM.  Charge them with the task of identifying and upgrading any operational transaction that can be made easier and flow better for others.  There will be work to be done, however this team can collaborate, invite feedback and create real solutions. Think of this team like a blood thinner.  If there is a clot, they will thin it out and the whole “body” will benefit.

5. QUIT THE FEAR…it only creates more. The earth and its structures are changing.  The overall consciousness that created them is experiencing a quantum leap…meaning a new consciousness is flooding in and its more inclusive, loving, supportive and life-affirming then the former.  Its all good.  Resisting change will not stop it, it just create more stress.  Allow yourself to relax in the knowledge that as our economic structures reconfigure, there is a divine purpose to this transformation.

News – TCI Bank Limited & Service Excellence

Thursday, March 5th, 2009

http://www.tcfreepress.com/index.php?option=com_content&view=article&id=473%3Atci-bank-employees-empowered-with-habits-of-highly-effective-people-&catid=18%3Alocal&Itemid=26

News – http://www.suntci.com/franklincovey.html

News – http://www.tcinetnews.com/local.php?news_id=1126&start=0&category_id=2

Three Ideas for Team Building

Thursday, February 5th, 2009

So you want to improve your team dynamics as well as increase productivity. Try these 3 ideas…

IDEA #1

objective: To increase communication skill, reduce misunderstandings and bond…helps with any misconceptions that cause people to feel icky toward each other as a result of demands, misunderstandings and pressure.  Have a “retreat” with a facilitator.  I’d be happy to do it. :)  I use “facilitator” on purpose because its not a “training” session, rather a forum heavy on interactive exercises to generate collaboration.

IDEA #2

objective: To have an opportunity to leave work and relate to each other in a informal way…builds bonds and increases understanding of unique personalities beyond the work environment.
Schedule a “field day” where you go miniature golfing, rock climbing, bowling, roller skating etc. Allows folks to work together, relate to each other in a different way and get to know each other as people over the common colleague dynamic.

IDEA #3
objective: To offer a thank you day
…it simply shows appreciation which creates a good vibe.
Schedule a “treat” day such as a movie/park/boat ride etc.  Anything low key that will allow them to enjoy each others’ company in a non-work way.  It create fun moments and healing by allowing folks to blow off built up steam.

What Makes a Great Leader?

Friday, January 30th, 2009

A great leader is not someone with a job title, but a vision.

A great leader is always honest, not just when it “looks good”

A great leader treats all of those they interact with as equals

A great leader really listens

A great leaders demonstrates integrity in behavior – not words, that’s false leadership

A great leader has passion for what is right and good

A great leader is always learning

A great leader has nothing to do with title or position and everything to do with heart.  When someone is called to lead they are called to upgrade every facet of who they are, rise to every challenge and clear the path for the greatness that surrounds them.  The leader is an equal part of the team…. simply with a different view and different purpose.

Is Your Home Easy to Live in?

Saturday, January 3rd, 2009

With the economy being the way it is, we are all getting more practical. Few folks are moving and many are cutting back. That said, your environment plays a key role in your wellbeing and success. It is not easy to be productive when you cannot find anything. Its even harder to feel peace and contentment in a pile of clutter (if you like things orderly).

This post is about creating an easy home over an impressive one. The cluttered house that sucks our energy can be simplified and made easy – but serious inner work needs to be part of that process. Letting stuff go can be tricky. All change can stir emotions.

Ask yourself the following questions and then add the tips to your new year “to do” list:

Detox Your Home
1. Do I LOVE this item in my home and has it been useful in the last 2 years?
2. Can someone else benefit more from this item? Is it just taking up space?
3. Do these knicknacks really give love or is love in my heart? Do I NEED all of them? Can I reduce?
4. Does my home support my daily routine? Is it set up to make good habits easy for me?
5. Do I feel calm, centered and peaceful when I enter my home? If not, why? What can I change?

Tips
1. Decide what you would like to accomplish in 2009 and create an environment that supports it. I am a vegetarian. I also need protein. I have a canister of protein powder, flax seed powder (fiber) and vitamins on my kitchen counter to easily supplement my diet. I shop each week and have tubs of fresh, colorful veggies in the frig. and keep dark chocolate bars (many) in a drawer for a mini dessert (sweet and has benefits). Having things handy and plenty cuts the planning, guess work and bald spots in my diet. I set it up to be an effortless way to be healthy.

2. Create rooms that support you. Our downstairs needs to “flow”. For me, keeping everything neutral created a peaceful and open feeling. Keeping clutter at bay (having a basket for mail right by the door) and other “catch alls” allows us to find what we need, when we need it in a easy and fast way. On the other hand, my office is colorful (my work space needs to be festive, yet professional and highly organized since most of the time I am on the go). The place I sleep needs to be cozy and warm. How can the spaces in your life better support your goals and ease your life?

3. Plan ahead. Think of an action you take over and over again and plan ahead. I love to run here in Florida so I keep my shoes, mp3 player and single house key by the door. This keeps me running. I need lots of energy to conduct workshops so I have a basket of high protein bars so that I can grab and go. I am often presenting so clothing needs to be right. I have a “uniform” I wear that I change up. This takes the guesswork out and prevents wardrobe bloopers that distract participants.

4. Make choices that say “easy” over “impressive”. I grew up in an Italian home. My adorable grandmother had plastic on her white couches. She worked at Saks Fifth Avenue and it showed. To this day, I still think she was the most stylish lady I knew and I wear her pins with love (and sometimes tears at her memory) quite proudly. BUT, you will not find plastic on anything in my home today. It is very easy to get caught up in what is impressive over what works, is useful and more comfortable. It is more comfortable to have a savings account then expensive stuff keeping you in debt. It creates more ease and simplicity to have a home with simple lines that take 2 minutes to wipe then 50 ornaments you have to take a Q-tip out to clean. Oh, I have my treasures, but if they start taking away from the people I love, exercise time, work time (I love my work) and anything of value – it become a silly move and a poor investment. Time is valuable.

Making your home easy and beautiful is a good way to begin the new year!